Complaints
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Complaints

This dental team is regulated by the General Dental Council

The Council requires us to:

  • Put patientsí interests first
  • Communicate effectively with patients
  • Obtain patientsí valid consent
  • Maintain and protect patientsí information
  • Have a clear and effective complaints procedure
  • Work with colleagues in a way that is in patientsí best interests
  • Maintain, develop and work within our professional knowledge and skills
  • Raise concerns if patients are at risk
  • Make sure our personal behaviour maintains patientsí confidence in the dental profession

This practice operates a complaints process which aims to resolve any issues or concerns.

These should be addressed to: Mrs J. Goodwin
Tel: 01642 760 111
Email: reception@mytonparkdental.co.uk

We aim to acknowledge any such concern within two working days and to respond in full within ten working days. If we cannot fulfil these timescales, we will let you know promptly. In the unlikely event that the practice is unable to deal with any complaint to your satisfaction, you should contact:

PRIVATE PATIENTS:
Dental Complaints Service
Tel: 08456 120 540
Email: info@dentalcomplaints.org.uk

NHS PATIENTS:
NHS England
Tel: 0300 311 2233
Email: england.contactus@nhs.uk

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quote mark“My dental visit went extremely well! The staff was very caring and provided excellent care and eliminated years of dental anxiety, which had prevented me from seeing a dentist for years. Mr Lewis was extraordinary in his approach and thoroughly answered all my questions. Thank you!”

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Myton Park Dental Centre, Myton Road, Ingleby Barwick, Cleveland, TS17 0WA